If you have teenagers (or ever were a teenager), picture this familiar scenario ... The teenager tells her parents that she’s going out for the evening only to be hit with a barrage of questions: “Who are you going with? Where are you going? When will you be home?”
It’s natural to want to know details about the people and things that matter most to you. Your donors are no different. They have entrusted you with their treasure and want to know the details about the good their money is doing — an important part of donor stewardship. Your donors know that you need their help, but do they know what you need their help with? And more importantly, do they know how they can help?
A great way to let your donors know about the impact of their gift is by using specificity in the gift string — the part of your offer that includes the gift amount options that your donor can choose from on an appeal or giving page.
For the Ronald McDonald House Charities® Chapters we work with, this specificity is successful as a cost-per-night offer. Example: A gift of $30 can provide 3 nights of comfort and care for a family whose child is receiving medical treatment at a nearby hospital.
When we first started using this offer with RMHC Chapters, we saw a 15% increase in response rate and a lift in average gift of $12.
These offers work for other types of nonprofit organizations too!
When you think about what your offer is, think about it like you’re having a conversation with your donor who is trying to get more details:
Organization: We need your help.
Donor: Why?
Organization: To help us meet the needs of those we serve.
Donor: How?
Organization: With a gift of $X.
Donor: What will my $X do?
Organization: It will help us continue our lifesaving programs by providing the means to do Y.
This process will help you craft a targeted fundraising offer: For your gift of $X, you help accomplish Y.
Some organizations might shy away from specific offers to avoid restricted funds. Be honest with your donors. Inform them that this offer meets one of your organization's many needs, and that their gift will be used in the area of most need. Our fundraising experts wrote a white paper about how to meet donors’ needs for specificity — and still raise unrestricted funds. Check out this free resource.
When you are crafting your next fundraising offer, don’t be the moody teenager and leave out the most important information. Be clear and specific about how donors can help those you serve!